JOINING INSTRUCTIONS - SCAH 2025
Virtual access for SCAH 2025 is hosted on a secure platform called Whova.
The instructions below are for registered attendees only. If you have not registered for SCAH 2025, please do so here.
Access to the Summit will be made available from Monday the 3rd March (12 pm) 2025
If you have any questions or need support to log in please use the contact details below:
Telephone: +44 (0)7866 731715
Email: summit@maxlive-events.com
Step 1: Download Whova APP
You can watch the conference on either your desktop or on your mobile/tablet but you must first set up a Whova account.
- To Watch on Desktop: Please follow this link https://whova.com/portal/webapp/yerT8XL4zoAlrL7l-PMk/
- Please use a modern internet browser such as Chrome, Microsoft Edge etc. Internet Explorer is NOT recommended.
Or
- To Watch on Mobile/Tablet: You’ll need to download the mobile/tablet app from your app store or marketplace, search for Whova or use the QR Code below:
Step 2: Set up your Whova account
Once you have accessed the webpage or app click “sign up”, enter the email address you registered with and create a password. You will now have access to the E-Cigarette Summit UK 2024 and be able to add a photo and edit your profile.
FAQs
- Logging in: If you’ve received joining instructions from us, you are registered for the event. When accessing Whova please make sure you use the same email address that you registered with. You will have access to the Summit from Tuesday 3rd March, 11am
- Already have Whova App installed: When you have Whova installed already, it doesn’t always recognise that you’ve been added to the attendee list for this particular event. Uninstalling and reinstalling the app will usually rectify this, or you can email info@smooth-events.com for an access code which will allow you to enter.
- Troubleshooting:
Most technical glitches (eg no sound, can’t see a session etc) are fixed when closing down the app or web browser window and re-opening again. And/or, if accessing via desktop, by ensuring you use the chrome or a modern browser. Please ensure cookies are enabled
Some academic institutions have strict firewalls in place, which restrict or prohibit access to event platforms like Whova. If this is the case, you may wish to use a tablet or mobile to access SCAH.
We recommend you attempt to log-in before the Conference, so that you can check whether everything works OK and seek support if you are having any difficulties.
JOINING US IN YORK
This year SCAH will be held at the York Racecourse which places you in the heart of York, a beautiful cathedral city in North Yorkshire. This venue is 1.7miles from York Train Station and will take approximately 8 minutes traveling time in light traffic.
If you have any queries about this event please contact Heidi Croucher heidi.croucher@uhd.nhs.uk or call +44 (0) 7703568488
VENUE ADDRESS
YORK RACECOURSE
KNAVESMIRE ROAD
YORK
YO23 1EX